FINNOS

Privacy Policy

We want to take good care of the personal data you provide, just like we do with our customers.

We process personal data for sales and marketing purposes, for customer service and customer relationship purposes, and for developing customer satisfaction and our services. When you submit a form on our website, the information you provide will be transferred for processing. 

Information about individuals under 16 years of age is not permitted to be submitted through the forms, unless otherwise specified in connection with the form. Personal data is processed by us and selected data processors in secure, protected systems.

Data Controller's Name

Finnos Oy
Business ID: 2756133-4

Address: Tukkikatu 5
53900 Lappeenranta, Finland

Inquiries regarding the registry

Jere Heikkinen
phone +358 44 336 8652
email: [email protected]

Name of the registry

Finnos Oy's Marketing Registry

Purpose of processing personal data

The contact information of individuals in the registry is used by Finnos Oy for sales promotion purposes. The information is also used for marketing activities and other communications. 

register's data content

The data in the registry consists of the following information. Depending on the purpose of use, some of this information must be provided in order for the matter to be handled appropriately.

• First name and last name of the person
• Contact information (phone number, email address)
• Additional information (additional information left by the person, such as a free-form message or feedback)
• Other identification data (e.g. the person's public IP address)
• Tracking data (tracking data for digital marketing activities)
• Cookie Information

Standard sources of information

Information provided by a person with their consent, either through forms on the online service or at sales and exhibition events, as well as material automatically collected by the online service to support the analysis and development of the online service.

Data processing, disclosure, and retention period

Data is processed both within the EU or EEA and outside those regions. Data will not be disclosed to any party other than Finnos Oy. Data will be retained for as long as the customer relationship is considered to be active and for a reasonable period of time after the customer relationship has ended.

Principles of data protection

The register's data is located in protected environments in accordance with the Act on the Protection of Privacy in Electronic Communications.

Right to inspect and repair

Every person who has submitted their data to the registry has the right to review their own data stored in the registry and to request that it be corrected. Requests for correction should be sent by email to the contact person’s email address. By default, the request applies to the personal data associated with the sender’s email address, unless the person who sent the request can be identified in some other way.

Other rights related to the processing of personal data

An individual has the right to object to the controller processing personal data concerning them for the purposes of direct mail advertising, distance selling, other direct marketing, or market and opinion research. If an individual wishes to object to such activities, they can do so by contacting the controller via email.

Right of appeal

If you believe that the processing of your personal data violates personal data processing regulations, you have the right to lodge a complaint with a supervisory authority.

Cookie Policy

About cookies in general

Our online service uses cookies to improve the user experience (tracking cookies) and to enable functionalities within the service (functional cookies). A cookie is a text file that is stored on the user's computer for a certain period when visiting the online service's page. If you wish, you can avoid the use of cookies by configuring your browser settings so that cookies are not stored during use. However, this may negatively affect the website's functionalities and user experience, or in some cases, prevent its use entirely.

Tracking cookies

We collect usage statistics from the website for the purpose of monitoring, developing, and planning marketing activities. 

In addition, the site uses audience and interest data collection (Google Analytics Demographics) to combine user tracking data with information such as age, gender, and user interests. You can change the settings for collecting this data in your Google account.

If you wish, you can disable Google Analytics tracking using a browser extension (https://tools.google.com/dlpage/gaoptout/).

Functional cookies

The functional aspects of the online service that require user login or other authentication need a cookie to function. The cookie stores the necessary information about the user, and the cookie is deleted at the end of its validity period or when the user logs out.

Other identifiers

When using the online service, identification data is stored in the server and online service log files (including IP address, pages opened, and files requested, as well as any error situations during use), and information about the website's user interface functionality is collected (saves, heatmap data, form usage data). The purpose of collecting this data is to monitor and develop the service, as well as to continuously improve fault tolerance and information security.